The project support team is responsible for providing immediate support to the client. The support includes looking into real time problems, investigating the cause of issues, providing solutions and responding customer's queries.

Requirements Analysis

Understanding requirements from client requirement and extracting and finalizing requirements of a desired software product or networking design is the first task in creating it. While customers probably believe they know what the software is to do, it may require skill and experience in software engineering to recognize incomplete, ambiguous or contradictory requirements.


Specification is the task of precisely describing the software to be written, in a mathematically rigorous way. In practice, most successful specifications are written to understand and fine-tune applications that were already well-developed, although safety-critical software systems are often carefully specified prior to application development. Specifications are most important for external interfaces that must remain stable.


All projects are implemented according to plan. We plan in a manner so as to accommodate a certain amount of changes to the project (Number of changes differ per project). Project implementation plans are created per project in order to accommodate unique project needs – which every project usually has.


We test all our project code, and ensure it is built to specifications mentioned in phase -1. Our testing processes are proven in the industry, and have yielded the best performing websites and applications. All testing templates are derived while we are creating specifications for the project.

Training and Support

A large percentage of software projects fail because the developers fail to realize that it doesn’t matter how much time and planning a development team puts into creating software if nobody in an organization ends up using it. People are occasionally resistant to change and avoid venturing into an unfamiliar area, so as a part of the deployment phase, its very important to have training classes for the most enthusiastic software users (build excitement and confidence), shifting the training towards the neutral users intermixed with the supporters, and finally incorporate the rest of the organization into adopting the new software.